DNA Sequencing核酸定序設施

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  • Why I did not get the result of sequence on Bio201?

 

The sequence results have yet to upload if it shows “Empty” in Bio201. Moreover, you can consult any question with us on this number: 2652-3924.


  • What should I do if I cannot download sequence result or review the sequence file?

 

If the file is not corrupted after we check, we can mail you the sequence result by e-mail.


  • What software can I use to review sequence file except Bio201?

 

We recommend user to review sequence result with Sequence Scanner Software. It is available in Link page, or you can download it from here.


  • How long does it keep sequence result on Bio201?

 

We are not in charge of preservation of result data, please keep it safe indeed. All of data on Bio201 can only be retrieved for the past 6 months.

檔案存取

 

 


  • 為什麼我在Bio201系統上面看不到我的定序結果?

 

如結果顯示Empty,表示結果尚未上傳。如已經過了每日早上9點該上傳的時間仍顯示Empty有可能是因為當日件數太多,定序結果尚未能如期上傳,有任何的問題都請撥2652-3924來電詢問。


  • 如果無法下載檔案或是下載吃後無法開啟檔案該怎麼辦?

 

請與我們聯絡,如果我們可以下載也可以開啟檔案,將可以把下載的檔案以e-mail的方式寄給您。


  • 如果不在Bio201系統上觀看定序結果,可以下載甚麼軟體?

 

我們建議使用Sequence Scanner Software來觀看圖形檔,請到本網頁常用連結處點選下載或是從這裡下載。


  • 請問Bio201上面的定序結果保存多久?

 

基本上定序實驗室將結果上傳之後並不負責幫您保管結果,請您每次務必存檔,系統上的結果僅保存6個月。

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